Master's Touch Painting Warranty and Promise

I stand behind my work and I’ll even warranty it for you, within reasonable limits. You pay good money and the work should last. If you have issues within one year, call me and I’ll come inspect it, listen, and do my best to make it right. I’ve never had problems yet; because I do really thorough prep and do excessive measures to fix problems so they don’t come back. If your home has predictable re-occurring issues due to weather, water or architectural issues I’ll make this clear to you- some of these problems may return.

As all my repeat clients will tell you - I’m more thorough than customers expect, so I don’t have warranty claims!

My limited warranty does not cover these items:

• Any work where Master’s Touch Painting did not supply the paint or other materials.

• Any work which was not performed by Master’s Touch Painting.

• Varnished surfaces.

• Surfaces made of, or containing, galvanized metal.

• The cost of paint required to perform the repairs.

• Repairs to horizontal surfaces or any surface that, by virtue of its design permits moisture to collect. Surfaces include, but are not limited to, decks, railings, stairs, porches, roofs, and wood gutters.

• Exact paint match as environmental conditions will affect the color and finish of all paints over time.

• Any repairs which are necessitated as a result of a defect in the paint regardless of whether the paint was supplied by the contractor or the customer.

• Bleeding caused by knots, rust or cedar.

• Cracks in drywall, plaster or wood that are caused by settling of your home.

• Peeling, blistering or chipping where they are caused by:

   

  • ordinary wear and tear, abnormal use or misuse
  • abnormal use or misuse
  • peeling of layers of paint existing prior to the work performed by the contractor.
  • structural defects.
  • settling or movement.
  • moisture content of the substrate.
  • abrasion, mechanical damage, abrasive cleaning, abuse, or damage resulting from use of chemicals or cleaning agents or exposure to harmful solids, liquids or gases.
  • damage or defects caused in whole or in part by reason of fire, explosion, flood, acts of God, extreme weather conditions, misuse, alterations, abuse, vandalism, negligence, or any other similar causes beyond the control of the contractor.
  • abuse, vandalism, negligence, or any other similar causes beyond the control of the contractor.
    
  
  
• Repairs under this limited warranty will be performed only on the specific areas where peeling, blistering or chipping has occurred and only to the level of surface preparation described in the preparation section of your contract.